如何分析windows7 bsod error minidump？

Question

前段时间我的笔记本电脑出现蓝屏死机 (bsod) 错误。我在网上看到，分析 "c:\windows\minidump" 中的小型转储文件将有助于理解 bsod 错误背后的原因。（并且可能指出导致错误的罪魁祸首）

我用这个在线工具分析错误http://www.osronline.com/page.cfm?name=analyze

它创建了一份报告，但我不明白。如果你能看懂，请告诉我。

Link 在线崩溃分析报告：https://pastebin.com/raw/3Hhq7arw

转储文件位置：https://drive.google.com/file/d/0BzNdoGke8tyRZk5YcHBKQV8ycFE/view?usp=sharing

笔记本电脑配置：Windows7、32 位

Answer 1

您收到 WHEA_UNCORRECTABLE_ERROR (124) Bugcheck，这意味着存在致命硬件错误：

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred.

使用 Windbg 中的 !errrec 命令和参数 2 的值我发现您的 Intel i3-3217U 存在内部计时器问题 CPU:

===============================================================================
Common Platform Error Record @ 8a0a401c
-------------------------------------------------------------------------------
Record Id     : 01d1ff7437bf4c24
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 8/26/2016 8:32:29 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ 8a0a409c
Section       @ 8a0a4174
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x86
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306a9
Processor ID  : 0x0000000000000003

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ 8a0a40e4
Section       @ 8a0a4234
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000003
CPU Id        : a9 06 03 00 00 08 10 03 - bf e3 ba 3d ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ 8a0a4234

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 8a0a412c
Section       @ 8a0a42b4
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 3 Bank 3)
  Status      : 0xbe00000000800400
  Address     : 0x0000000085286f3c
  Misc.       : 0x0000000000000000

我看到您使用的是 ASUS X550CA 笔记本电脑：

BiosVersion = X550CA.217
BiosReleaseDate = 01/23/2014
SystemManufacturer = ASUSTeK COMPUTER INC.
SystemProductName = X550CA

我看到您使用的是较旧的 BIOS 版本 .217，所以 update the BIOS to .300, maybe it fixes the issue. If this doesn't fix the issue, do a stress test of the CPU with Prime95 and Intel CPU Diag tool。

如何分析windows7 bsod error minidump？

How to analyze windows 7 bsod error minidump?

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