JIRA Core：编辑问题状态时出现错误
JIRA Core: Bug occurs when editing issue status
大家早上好，
我们的 JIRA 实例中有一个错误，在某些时候我们无法更改特定问题状态（重新打开、关闭 ..），原因不明，但是我们可以更改其他状态！它发生得越来越频繁，它影响了团队的工作。
PS：所有故障排除和健康检查都给出了否定结果（一切正常），甚至日志分析器也没有错误。
这是错误出现时我收到的错误消息。请大家帮忙！？
编辑问题状态时出现错误消息
根据错误消息，我假设您遇到了数据库配置问题（事务超时）。如果您仍在支持期内，您可以提出 support ticket for atlassian and they will walk you step by step to fix the problem. If you want to look for the solution by yourself I suggest starting with this guide: Connecting JIRA applications to a database. Based on your database server there are several Jira specific requirements that need to be met, follow the subpage for your database server and ensure all the configuration steps are executed. If the problem will still exist you need to verify that you have the database driver in the proper version and that your database server version is supported.
大家早上好，
我们的 JIRA 实例中有一个错误，在某些时候我们无法更改特定问题状态（重新打开、关闭 ..），原因不明，但是我们可以更改其他状态！它发生得越来越频繁，它影响了团队的工作。
PS：所有故障排除和健康检查都给出了否定结果（一切正常），甚至日志分析器也没有错误。
这是错误出现时我收到的错误消息。请大家帮忙！？
编辑问题状态时出现错误消息
根据错误消息，我假设您遇到了数据库配置问题（事务超时）。如果您仍在支持期内，您可以提出 support ticket for atlassian and they will walk you step by step to fix the problem. If you want to look for the solution by yourself I suggest starting with this guide: Connecting JIRA applications to a database. Based on your database server there are several Jira specific requirements that need to be met, follow the subpage for your database server and ensure all the configuration steps are executed. If the problem will still exist you need to verify that you have the database driver in the proper version and that your database server version is supported.